FAQ’S

FREQUENTLY ASKED QUESTIONS

FrogWash is more than a sensational new environmentally safe cleaning solution.  It represents a turning point in the way we look at these kinds of products and the companies that bring them to us.  It says something about us and the way we interact with the world.  In other words,  FrogWash is about the EXPERIENCE – both yours, ours, and everyone elses.

Part of the FrogWash Experience involves abandoning those chemical cocktails cooked up in super laboratories by Misfortune 500 companies and rediscovering those parts of our cleaner past that actually work.   So often we have been accustomed to spray or wipe and run products that we have forgotten what it really means to clean things properly.  We have been trained to trade safety and health for convenience and profits.

Read below what Rivett the Frog has to say and change your world for the better!

Q1:  Sometimes when I’m cleaning surfaces, even with pure FrogWash, I don’t get the best results.  Why?

A1:  FrogWash is a different kind of cleaner.  It actually needs water in order to properly activate.

Q2:  When I clean mirrors and stainless I find streaks are left behind.  What’s up with that?

A2:  That could be a combination of things.  Windows, glass and mirrors can often be cleaned with a very weak solution of just 1%!  If too strong of a concentration is used,  extra-rinsing may be required.  Remember,  FrogWash is a type of detergent and a 4 step process of spray, wait, rub and rinse gets the best results every time.

Q3:  I am very concerned about the kinds of products I expose my family and pets to.  What is in FrogWash and what are the risks?

A3:  One of the reasons we introduced FrogWash is because we share those very same concerns.   The good news is that FrogWash contains only a handful of very well known substances listed on Environment Canada’s Domestic Substances List as non-toxic and unregulated by WHIMIS and other dangerous goods regulations.  These ingredients are:   Sodium Carbonate,  Sodium Citrate, Alcohol Ethoxylate, Xanthan Gum.

Q4:  If FrogWash is so safe, does it have EcoLogo certification or Canadian Food Inspection Agency acceptance?

A4:  FrogWash was engineered to comply with the most stringent regulations currently on the books, or planned.  Our application to both EcoLogo and the CFIA are currently being processed and we look forward to official notice as quickly as their respective organizations can process our application.

Q5:  Until y0u receive CFIA approval, am I allowed to use FrogWash in my restaurant?

A5:  We checked with the Province of BC, Alberta Health Services, and various Regional Health Authorities and unless yours is a Federally Inspected Facility (i.e.  meat, fruit and vegetable packing plants, prisons, military, etc.) you can use FrogWash in food establishments.  This includes your food preparation areas and surfaces where food may come into contact.  All FoodSafe guidelines will still apply.

Q6: I understand FrogWash is an effective cleaner, but does it also disinfect?

A6:  Health Canada is encouraging manufacturers to cease production and sale of combined cleaners and disinfectants.  If sanitization is required, please use an appropriate product after cleaning with FrogWash.

Q7:  I use bleach and hot water to clean my tile floors, so why would I bother using FrogWash first?

A7:  Simply put, FrogWash is a cleaner and bleach is a disinfectant.  If you don’t clean before you apply bleach, all you end up with is sterile dirt.  This is why many restaurants who do not clean first still have greasy floors after using bleach.

Q8:  What other important things should I know about what’s in FrogWash?

A8:  Actually, the most important things you should know is what has been left out.

FrogWash does not contain any of the following substances:  butyl cellosolve (a.k.a. 2-butoxyethanol or diethylene glycol monobutyl ether), sodium laurel sulphate (a.k.a. SLS or sodium dodecyl suffate), sodium laureth sulphate (a.k.a. SLES) sodium hydroxide, potassium hydroxide, formaldehyde,  carbon tetrachloride, chlorine, ammonia, nonylphenol ethoxylate, butoxydiglycol, perchloroethylene, thiaourea,  ethanolomines, amonium chloride, chloroform, benzene, toluene, sulphates or phosphates. 

Q9:   Is it safe to combine FrogWash with other products?

A9:.  We strongly recommend that you do not mix FrogWash with other products.  At best, you risk reducing the effectiveness of every individual product you are throwing together.  At worst, you may be risking some unpredictable chemical reactions that result in an unsafe outcome for both your health and our environment.

Q10:  Is FrogWash safe for use with septic tanks?

A10:  Yes – FrogWash is safe for use with all septic systems.

Q11: FrogWash doesn’t leave any odour, so how do I know it’s working?

A12:  As the rapidly growing number of people who are suffering from hyper-scent-sitivity syndrome (HSSS) demonstrates, smells are making us sick.  Major chemical companies have made a fortune by appealing to our desires for saving time and effort.  Frequently,  scents are added to cover up the foul smells of the chemicals used in their toxic cleaning products.  As a result, we have become conditioned to associate strong chemical smells with cleanliness when in fact the opposite is almost the case. Remember,  if you can smell a cleaning chemical, that’s a good sign it’s probably bad for you!

Q:  How exactly does FrogWash work?

A:  We’re so glad you asked!         Click here to discover.